At Igenics, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, or purchase Igenics products.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
When you visit or use our website, we may collect certain information depending on how you interact with us.
When you place an order, create an account, contact us, or use certain features of our website, we may collect information such as:
Your name
Billing address
Shipping address
Phone number
Email address
Order and purchase details
Payment-related information
Account information, if you create an account
Information you voluntarily provide through forms, reviews, or other communications
Payment information may be processed through third-party payment providers. We may not directly store your complete payment card details on our website.
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Website interactions
Approximate location information
Referring website
Date and time of website visits
This information may be used to maintain security, improve website performance, and understand how visitors use our website.
We may use the information we collect to:
Process and fulfill your orders for Igenics products
Arrange shipping and delivery
Process payments
Provide customer support
Respond to your questions and requests
Manage customer accounts
Send order confirmations and service-related communications
Prevent fraud, abuse, and unauthorized activity
Improve our website, products, and services
Understand website usage and performance
Comply with applicable legal and regulatory requirements
We will use personal information only for legitimate business purposes and as permitted by applicable law.
When you purchase or inquire about Igenics, information associated with your purchase or inquiry may be used to process your order, provide customer service, handle returns or complaints, and maintain appropriate transaction records.
We do not use your personal information for purposes unrelated to the operation of our website and services unless permitted by law or you have provided appropriate consent.
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that help websites remember information and provide functionality.
We may use cookies to:
Keep products in your shopping cart
Maintain login or account sessions
Remember certain preferences
Improve website functionality
Understand website traffic and usage
Help maintain website security
WooCommerce uses certain functional cookies for shopping-cart and store functionality. {“fallbackMarkdown”:”(WooCommerce)”,”reference”:{“matched_text”:””,”prefix”:null,”start_idx”:3618,”end_idx”:3637,”safe_urls”:[“https://woocommerce.com/document/woocommerce-cookies/”,”https://woocommerce.com/document/woocommerce-cookies/?utm_source=chatgpt.com”],”refs”:[],”alt”:”(WooCommerce)”,”prompt_text”:null,”type”:”grouped_webpages”,”style”:null,”fallback_items”:null,”error”:null,”items”:[{“title”:”WooCommerce Cookies Documentation – WooCommerce”,”url”:”https://woocommerce.com/document/woocommerce-cookies/?utm_source=chatgpt.com”,”attribution”:”WooCommerce”,”pub_date”:null,”snippet”:””,”attribution_segments”:null,”supporting_websites”:[],”refs”:[{“turn_index”:0,”ref_type”:”search”,”ref_index”:1}],”hue”:null,”attributions”:null}],”status”:”done”},”showLoginRequiredCard”:false}
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website or shopping experience.
Payments made through our website may be handled by third-party payment processors.
Depending on the payment method you choose, information necessary to complete and verify your transaction may be shared with the relevant payment service provider.
Third-party payment providers may have their own privacy policies and terms governing how they process your information. WooCommerce notes that payment gateways can receive information necessary to process or support a payment, such as purchase totals and billing information. {“fallbackMarkdown”:”(WooCommerce)”,”reference”:{“matched_text”:””,”prefix”:null,”start_idx”:4352,”end_idx”:4384,”safe_urls”:[“https://woocommerce.com/document/marketplace-privacy/”,”https://woocommerce.com/document/marketplace-privacy/?utm_source=chatgpt.com”,”https://woocommerce.com/document/woocommerce-security-faq/”,”https://woocommerce.com/document/woocommerce-security-faq/?utm_source=chatgpt.com”],”refs”:[],”alt”:”(WooCommerce)”,”prompt_text”:null,”type”:”grouped_webpages”,”style”:null,”fallback_items”:null,”error”:null,”items”:[{“title”:”WooCommerce site and data security FAQ Documentation – WooCommerce”,”url”:”https://woocommerce.com/document/woocommerce-security-faq/?utm_source=chatgpt.com”,”attribution”:”WooCommerce”,”pub_date”:null,”snippet”:””,”attribution_segments”:null,”supporting_websites”:[{“title”:”Privacy and the WooCommerce Marketplace Documentation – WooCommerce”,”url”:”https://woocommerce.com/document/marketplace-privacy/?utm_source=chatgpt.com”,”pub_date”:null,”snippet”:””,”attribution”:”WooCommerce”}],”refs”:[{“turn_index”:0,”ref_type”:”search”,”ref_index”:0},{“turn_index”:0,”ref_type”:”search”,”ref_index”:2}],”hue”:null,”attributions”:null}],”status”:”done”},”showLoginRequiredCard”:false}
To fulfill your order, we may share necessary information with shipping, logistics, courier, and delivery service providers.
This may include information such as:
Customer name
Shipping address
Phone number
Order details
Only information reasonably necessary to complete delivery should be shared with the relevant service provider.
Our website may use third-party services or plugins for purposes such as:
Payment processing
Shipping and delivery
Website analytics
Security
Website functionality
Customer support
Marketing, where applicable
Depending on the services installed and enabled on the website, these providers may process certain information in accordance with their own privacy policies.
WooCommerce recommends that store owners disclose the third parties with whom customer information is shared, because the specific information shared depends on the payment gateways, shipping services, extensions, and other services used by a store. {“fallbackMarkdown”:”(WooCommerce)”,”reference”:{“matched_text”:””,”prefix”:null,”start_idx”:5423,”end_idx”:5442,”safe_urls”:[“https://woocommerce.com/document/marketplace-privacy/”,”https://woocommerce.com/document/marketplace-privacy/?utm_source=chatgpt.com”],”refs”:[],”alt”:”(WooCommerce)”,”prompt_text”:null,”type”:”grouped_webpages”,”style”:null,”fallback_items”:null,”error”:null,”items”:[{“title”:”Privacy and the WooCommerce Marketplace Documentation – WooCommerce”,”url”:”https://woocommerce.com/document/marketplace-privacy/?utm_source=chatgpt.com”,”attribution”:”WooCommerce”,”pub_date”:null,”snippet”:””,”attribution_segments”:null,”supporting_websites”:[],”refs”:[{“turn_index”:0,”ref_type”:”search”,”ref_index”:2}],”hue”:null,”attributions”:null}],”status”:”done”},”showLoginRequiredCard”:false}
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal obligations.
Order information may be retained for accounting, tax, legal, and business purposes where required.
Depending on where you live and applicable law, you may have rights relating to your personal information, which may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is used
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request a copy of certain personal information
Some rights may be subject to legal or other limitations.
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information through our website, please contact us so that appropriate action can be taken.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
We may update this Privacy Policy from time to time to reflect changes to our website, products, services, technology, or applicable legal requirements.
Any updated version will be made available on this page.
If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, you may contact us through the contact or support options provided on our website.
We will review and respond to legitimate privacy requests in accordance with applicable laws.
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it, to the extent permitted by applicable law.